Delete your Qura account

Qura: Healthcare Careers, published by ImadeForte Holdings Limited. Last updated: 2 August 2026

You can delete your Qura account at any time, without giving a reason. There are two ways to do it, and both remove the same information.

In the app

This is the fastest route and takes effect immediately.

  1. Open the Qura app and sign in.
  2. Go to the Account tab.
  3. Scroll to the bottom and choose Delete account.
  4. Confirm when asked. Your account and the data listed below are deleted straight away.

By email

If you cannot sign in, email privacy@qurahealth.org from the address on your account and ask us to delete it. We action requests promptly and confirm by reply when it is done.

Deleting some of your data, without closing your account

You do not have to delete your whole account to remove information. Inside the app you can, at any time and without asking us:

For anything else, email privacy@qurahealth.org telling us what you want removed. We action partial deletion requests promptly and confirm by reply.

What is deleted

What is kept, and why

Two things do not disappear, and we would rather be plain about it than surprise you later.

Messages in a thread you shared with someone else. A conversation belongs to both parties. Your messages remain visible to the person you were speaking with, in the same way an email you sent stays in their inbox. Your name is retained on those messages so the thread still makes sense to them.

Records we are required to keep. Where an introduction was completed or a payment was taken, we retain the minimum record needed for tax, accounting and legal purposes. This is kept for as long as the law requires and is not used for anything else.

If you are in our decision-maker directory

The directory is separate from app accounts. If you are a healthcare professional listed there and want to be removed, email privacy@qurahealth.org. We action removals promptly, and a removal is permanent: we keep a note of the request so the record is not reinstated by a future update.

Questions

Email privacy@qurahealth.org or read our privacy policy.

Qura Ltd, registered in England & Wales, company no. 17310951. The Qura app is published by ImadeForte Holdings Limited.